Aqua Pool & Spa Supply

Reviews

• Gary Grosser

  Mar, 26 2018
  ★ ☆ ☆ ☆ ☆
  Update 12/30/2015: we've had this company for something like 4 years and were really happy. But about 3 months ago, regular service started going down hill. We have noticed that they appeared to be going through employee after employee but at the time we weren't sure exactly why. So we called to say that the guy cleaning our pool was spending only about 4 minutes at our house and when they leave, the pool is still visibly dirty.
  
  The guy on the phone didn't seem concerned at all, and we were given several excuses as to why this would be. But, they said they would fix the issues.
  
  Two weeks ago, we called again to say that the guy left again and there was dirt still in the pool. They said the guy would be out that day to fix it. Three missed dates later, the guy finally shows up and cleans the pool. The manager still didn't seem to care when we talked to them on the phone.
  
  This past week, same exact issue so we called and cancelled service. The manager yet again, didn't seem to care one bit and simply said "okay" when we told him to cancel our service.
  
  We chose this company mainly because of the price with the services they offer. So far I am happy with our choice. I used to tell people that a monster that crapped algae lived in the pool because I couldn't keep it blue. The service tech said that this wouldn't be a problem for me and I laughed. Well, about a week after they came it turned blue and has stayed that way. I don't really know what they do, but it works. And the price is great.

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